Disable Default Anypoint Community Manager (ACM) Email Notifications

Editing the Named Credential’s per-user formula to blank out the email address stops ACM’s built-in notification engine from dispatching messages.

You can suppress the out-of-the-box Anypoint API Community Manager (ACM) notification emails by making the target user records’ email addresses invalid. This is done in Salesforce via the Named Credential that the ACM external data source uses.

• Navigate to Setup > Named Credentials in Salesforce and locate the named credential used by your ACM external data source (by default, this is named Anypoint).

• Click the credential’s Name to open it in view mode, then click Edit.

• In the Per User Subject formula editor, override the normal email-address field so it resolves to a non-deliverable value:

  • The simplest approach is to add a suffix to the existing email address. For example, you can append ".donotsend" to the email address by modifying the formula like this:

    text"v2|8745gh23-590d-4h80-b339-1637854e289f|" & $User.Username & "|" & $User.FirstName & "|" & $User.LastName & "|" & $User.Email & ".donotsend" & "|[\"Community User\"]"

    This modification transforms a valid email address like "[email protected]" into "[email protected]", which is not a deliverable email format.

• Save your changes. Because ACM reads the email address off the Anypoint user record when sending notifications, pointing that field at an invalid address prevents the standard emails from ever being delivered.

By invalidating the email on the Anypoint user record, you effectively turn off the default contract-approved/contract-revoked notifications.