🏢Organizations

This page allows you to manage your organizational hierarchy.

Organizations can be internal business units, customers, or both. Organizations are created or saved with data sent in the organization_id parameter in Revenium's middleware libraries.

Subscribers are generally associated with Organizations to allow you to map usage for multiple subscribers within a single organization. This allows you see a rolled-up view of all subscribers by Organizations, which could represent an end customer or an internal department.

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Example Scenarios

Internal Business Unit:

The "BrightHealth System" hospital network uses Revenium to track usage by its Clinical Operations department. Instead of tracking usage for the entire organization with one ID, they create separate organization_id values for internal departments to support granular reporting.

• Organization ID: brighthealth-clinops

• Subscribers represent individual care providers or internal services.

• This approach enables tracking cost and usage trends per department, supporting internal budgeting and cost center allocations.

External SaaS Customer:

A B2B fintech company, "FinPilot", uses Revenium to track usage by its external customers.

Each customer has a unique organization_id., and each subscriber is tracked by both a subcriber.id and a subscriber.email For example:

• Organization ID: acme-bank (you can choose to save names or Ids in this field depending on how you wish to alias customers in Revenium)

• Subscribers represent Acme Bank employees using FinPilot tools (e.g., risk scoring or credit analytics).

• This setup enables ACME to receive usage-based billing, while FinPilot sees total usage grouped by each customer org.